The hospitality industry has many different components.  Whether you are on a pleasure vacation or travel for business, providing services to customers is part of the hospitality industry which include focusing on the satisfaction of customers and providing specific experiences for them.
           This multi-billion dollar hospitality industry has three primary areas. The first area is accommodations which includes hotels, motels, bed and breakfasts, and other lodging businesses. The next area is food and beverage. This area comprises of restaurants, fast food chains, and other establishments that provide food and beverages. Food and beverage providers might be located in hotels or be stand-alone facilities. The last area of the hospitality industry is travel and tourism, which includes vehicles, airlines, trains, cruise ships and places of interest. 
           This book features one person’s stories in the hospitality industry and the experiences of being a tour guide, concierge, other part-time jobs and the daily life before and during the COVID-19 pandemic.